Here are the release notes for 26D released on April 8, 2026. If you have any questions, please don’t hesitate to reach out to customer support.

 

Claims Module

 

Claims Loss Payments - Risk Subtotal & Total Claim Summary

The Summary section has a new layout for the Payment Summary, Total Losses, and Total Expenses. The system now displays payments grouped by risk, with a subtotal shown for each risk and a total claim summary at the top, making it faster and easier to review and confirm that all payments are accurate before approving a claim. This functionality is already live in your environment, no setup required.

 

Prevent Deletion of Related Items After Inventory

The Claims Module has been updated to protect the integrity of inventory, salvage, and financial audit records. Related Items that have entered inventory (specifically those that reach a Salvageable status) can no longer be deleted; they may only be edited or sold going forward. This safeguard remains in effect even if a related item's status is subsequently updated from Salvageable to something else, ensuring that once an item has touched inventory it is permanently protected from accidental removal. This functionality is already live in your environment, no setup required.

 

Finance Module

 

A/R Reconciliation - Exports Have New Columns

Exports to Excel and PDF now include the new A/R reconciliation columns, including opening balance, payment amount, and credit applied. These updates apply across In Progress, Completed, and Deposited views.

 

Gateway Module & Policy Module

 

Generate Proof of Insurance for Each Additional Interest

Proof of Insurance documents are now generated separately for each additional interest party — each recipient receives only their own document, and each file is clearly labelled with the party's name for easy identification in attachments.

 

Search Risk Locations

Users can now search for venues and points of interest by name (such as a community hall or arena) when identifying a risk location, making it easier to find and confirm the right address. A new Place field has also been added to manual risk address entry, and basic postal code validation now helps ensure the address you enter is accurate. This functionality is already live in your environment, no setup required.

 

Update to Underwriting Details Screen

The underwriting details screen now includes the Alternate Policy Number and Inception Date, giving underwriters quicker access to key policy information without having to look elsewhere. This functionality is already live in your environment, no setup required.

 

Gateway Module, Policy Module, & Product Module

 

Additional Interest Email Field

Users can now capture and store an email address for additional interest parties, such as partners and venue owners, directly within a policy or quote. This makes it possible to automatically send insurance certificates to the right people without any manual follow-up.   The email field is optional and can be turned on or off based on the product setup — no changes are required if it is not needed. Existing records and workflows are not affected.  If you would like to implement this new functionality, please submit a support change request.

 

Product Module

 

Add Time Field to Dates

Questions can now be configured to capture a start time and end time, allowing time of day to be factored into your coverage rules and pricing.

 

Add Insured’s Preferred Language

You can now capture an insured's preferred language directly on their profile, so documents and communications are automatically generated in the language they prefer. This option is available for both individual and business insureds and is populated based on the languages your organization has configured.  If no preferred language is selected, the system will continue using your default language — no disruption to existing policies or workflows. No changes are required on your end unless you'd like to take advantage of this new option. If you would like to implement this new functionality, please submit a support change request.

 

Registered Letter Request Referral

A new rule helper has been introduced to support referral logic specifically tied to a policyholder's request for a Registered Letter during a policy cancellation. With this update, product designers can configure referrals that trigger only when a user explicitly indicates they want a Registered Letter — regardless of the underlying cancellation type selected. If you have an internal product designer, please reference the guide for more information.  If you would like to implement this new functionality, please submit a support change request.

 

Disable Product & Risk Group UI Definitions

Product designers can now configure a Disabled flag on any Product or RiskGroup UI definition, giving them the ability to lock down an entire product or risk group as read-only for end users. When set at the top level, the disabled state cascades across all questions, components (such as Additional Interests, Claims, and Parties), limits, deductibles, and coverage sections — overriding any granular settings below it. For more targeted control, designers can instead apply the Disabled flag at the individual question or component level, allowing specific fields to be locked while the rest of the form remains editable. If you would like to implement this new functionality, please submit a support change request.

 

Policy Module & Product Module

 

Granular Configuration Permissions for Limit & Deductibles

You now have more precise control over which limits and deductibles users can edit. Specific limit or deductible options on a risk/coverage pair can be set as read-only while keeping everything else fully interactive. Locked options remain visible with their configured values — they simply can't be changed.  If you would like to implement this new functionality, please submit a support change request.