Copy of Email communication sent February 2nd, 2022 

Hi everyone, 
 
We have a periscope update to share; please also share it with your team members.  

The periscope features that utilize the social, criminal, behavioural, and credit scans through our third-party vendor, Certn, were part of our contractual obligations to Lloyds through Exhale.  With the sale of Exhale — and the Certn contract being up for renewal — the contract has been transferred to Exhale.  

This means the social, criminal, behavioural and credit scan functionality will only exist for Exhale quotes. As of the next release (scheduled for the second week of February), our other carriers will no longer have Certn scans. 

What else you need to know

• After this change takes effect, if you receive a social, criminal, and behavioural lockout activities for Exhale policies, you can contact Exhale to discuss. For more information about social, criminal, and behavioural lockout activities, please click here.  
   
• With this update to periscope, the “Fin” tile in the engage panel in bond has been updated to reflect credit consent as “Y or N.” For more information about the “Fin” tile in engage, please click here. 

Who to contact for follow-up questions

Please reach out to Pamela Woodhurst, Director of Partner Relations ([email protected]).